Privacy policy

Effective Date: June 18, 2026

At JC Hemp Collections ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.

Personal Information You Provide Directly:

● Account & Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

● Age Verification: Because our products require users to be at least 21 years old, we may collect or verify your date of birth or age identity during checkout.

● Customer Support: Any information you choose to provide when contacting our customer service team.

Information Collected Automatically:

● Device Information: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

2. How We Use Your Information

We use your personal information to provide our services to you, which includes:

● Fulfilling Orders: Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.

● Communication: Screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

● Compliance: Verifying your age to ensure compliance with federal and state regulations regarding hemp flower sales.

● Site Optimization: Improving and optimizing our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

● Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

● Payment Processors: Your payment information is securely processed through our compliant third-party payment gateways. We do not store your raw credit card data on our servers.

● Shipping Carriers: We share your name and shipping address with postal and courier services to deliver your packages.

● Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our Site uses cookies to improve your browsing experience, remember your preferences, and analyze web traffic. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may prevent you from fully utilizing some features of the Site (such as maintaining items in your shopping cart).

5. Age Restriction (Minimum 21 Years Old)

Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from individuals under 21. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately to request deletion.

6. Your Rights

Depending on where you reside (such as California or certain other US states), you may have specific rights regarding your personal information, including:

● The right to access the personal data we hold about you.

● The right to request that your personal data be corrected, updated, or deleted.

● The right to opt-out of certain data-sharing practices.

To exercise these rights, please contact us using the information provided below.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jchempcollections@gmail.com